This Privacy Policy explains how STC Taxi collects, uses, stores, and protects information submitted through our website, booking form, and contact form.
When you book a ride or contact us, we may collect your name, phone number, email address, pickup and drop-off details, requested service information, booking date and time, and any message or additional instructions you provide.
We use this information to respond to inquiries, schedule transportation services, confirm bookings, communicate with you about your ride, and improve the quality of our services.
Information submitted through our forms may be processed by trusted third-party tools that support our operations, including spam prevention, calendar scheduling, and transactional communications. These services may include Google reCAPTCHA, Google Calendar, and email delivery providers used by our website.
Our site may use website analytics and tag-management tools to understand site usage and improve performance. These tools may collect technical information such as pages visited, browser type, and device information.
We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage method can be guaranteed to be completely secure.
We retain personal information for as long as needed to provide our services, maintain business records, resolve disputes, and meet legal or operational requirements.
We do not sell your personal information. We may share information with service providers that help us operate the website and deliver our services, or when required by law.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, subject to any legal or operational obligations that require us to retain certain data.
If you have questions about this Privacy Policy or how your information is handled, please contact us at info@stcatharinestaxi.com or call (905) 341-7811.
Last updated: April 13, 2026